FAQ

About Incent

• What is Ingage ?
• What can I do with my INCNT reward ?
• Does my INCNT expire?
• Why do you show INCNT rewards as a percentage of Australian dollars?
• Why my account balance is changing?

Ingage

• When can I receive donations?
• Does Ingage cost anything? How long is the contract?
• How are codes generated, how much are they worth and how many codes can you have?
• How can I figure out if the Incent Overlay is working correctly?
• What platforms are supported with the Ingage Overlay?
• How many times can a code be redeemed?

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Opening an account

• Is there an App that I can download?
• Who is eligible to sign up?

AML Compliance

• What is Know Your Customer (KYC) & Anti-Money Laundering (AML)?
• What documents do I need to provide in order to complete the ID verifications?
• How about if I do not have a passport or driver's license?
• KYC Supported Jurisdictions

Security

• Does Incent store my personal data?
• How do you ensure my account and the platform is safe?

Communication

• What is the customer service response time frame?
• How do I manage my communication preferences?

Cryptocurrency - INCNT

• Can Incent advice me on how to invest in Crypto?
• What is cryptocurrency?
• What is INCNT?
• How can I trade INCNT?
• How can I earn INCNT cryptocurrency?
• How do I get hold of the INCNT I earned?

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